Shipping policy

At UPSWING, we work hard to get your order to you as quickly and reliably as possible. Please read our shipping policy carefully before placing your order.

📦 Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

🚚 Estimated Delivery Times

Destination	Estimated Delivery
United States	7–14 business days
Canada	10–18 business days
United Kingdom	10–18 business days
Australia / New Zealand	10–20 business days
Europe	10–20 business days
Rest of World	14–25 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons (e.g., holidays).

💰 Shipping Rates

Order Value	Shipping Cost
Under $70.00	Calculated at checkout
$70.00 and above	FREE Shipping 🎉

📍 Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package through the carrier's website or a tracking tool such as 17track.net.

Please allow 3–5 business days after receiving your tracking number for tracking information to update.

🛃 Customs, Duties & Taxes

UPSWING ships internationally. Your order may be subject to import duties, taxes, or customs fees imposed by your country's customs authority. These charges are the sole responsibility of the recipient and are not included in your order total or shipping cost.

We are not responsible for delays caused by customs clearance procedures.

📬 Incorrect Shipping Address

Please double-check your shipping address before placing your order. UPSWING is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@upswingyourcollection.com — we'll do our best to update it if the order hasn't shipped yet.